How can I change my Emirates ID mobile number

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Changing mobile numbers can be a hassle, but when it’s linked to crucial documents like the Emirates ID, it can seem daunting. Luckily, understanding how to change mobile number in Emirates ID online for free can make the process simpler and less stressful. This article provides a step-by-step guide on updating your mobile number on your Emirates ID so you can receive vital updates and keep your information accurate.

Understanding the Importance of Emirates ID

The Emirates ID is a significant identification card in the UAE that serves multiple functions, acting as your health card, voting card for UAE’s Federal National Council, and it’s also a legal proof of identity. But did you know that you can also check how many sims are registered on your Emirates ID? This only emphasizes more the importance of keeping your contact information, especially your mobile number, up-to-date on your Emirates ID.

Why is it important to update contact information on your Emirates ID?

Keeping your contact details updated ensures you can continue to receive timely communications from the relevant authorities. As part of maintaining the accuracy on your Emirates ID, knowing how to change the registered mobile number is crucial. Here’s why:

  1. To receive important notifications about your visa and Emirates ID expiry and renewal.
  2. To receive updates on any changes in policies or any new policies introduced by the authorities.
  3. To stay connected with related digital services and mobile apps.

Requirements to Change Your Emirates ID Mobile Number

The process of updating your Emirates ID isn’t troublesome. Whether you’re changing service provider or moving to a new location, knowing how to update Emirates ID mobile number can make the transition smoother. Here’s what you need:

  • Emirates ID card (original)
  • Updated mobile number (own)
Changing Mobile Number in Emirates ID - Step-by-Step Guide

Steps to Change Your Emirates ID Mobile Number

The process of how to add mobile number in Emirates ID is quite simple. This article will guide you through two popular platforms: Emirates ID Authority (EIDA) official website and its mobile app.

Through the Official Website

Step-by-step process

  1. Visit the Federal Authority for Identity and Citizenship (FAIC) official website.
  2. On the Home page, you’ll notice the “”Update Your Contact Details”” option.
  3. Provide your Emirates ID number to proceed.
  4. After your identity is verified, you can enter your new mobile number. Make sure this is a number you have easy access to since a verification code will be sent to this number.

There are no fees attached to changing your mobile number on your Emirates ID online.

Through the Mobile Application

Step-by-step process

  1. Download the Emirates ID app on your phone from the Apple Store or Google Play Store.
  2. After the app is installed, open it and access the “”Update Contact Information”” page.
  3. Input your Emirates ID number.
  4. Verify your new mobile number and save the changes.
Official WebsiteVisit FAIC website -> Click on “”Update Your Contact Details”” -> Provide Emirates ID number -> Update mobile number -> Get verification codeNo charge
Mobile ApplicationDownload Emirates ID app -> Click on “”Update Contact Information”” -> Provide Emirates ID number -> Update mobile number -> Save changesNo charge

Remember, keeping your information updated on your Emirates ID is not just an obligation but also ensures a smooth functioning of your life in the UAE.

Visiting the Service Centre in Person

If you’re not comfortable with the online procedures or don’t have access to the Internet, a visit to the Federal Authority for Identity and Citizenship (FAIC) Service Centre will solve your problem. Here, you can update your Emirates ID information directly through the official staff.

Step-by-step process

  1. Locate the nearest FAIC service centre and arrive with your original Emirates ID.
  2. Request to update your mobile number on your Emirates ID.
  3. The service staff will verify your identity, process the requested change, and provide you with a receipt.
  4. You might receive a text notification on your newly updated mobile number to confirm the successful update.
Step-by-step guide on changing mobile number in ICA - Easy and quick process

Keeping Your Information Updated

Apart from maintaining the relevancy of your Emirates ID, it is also crucial to change your mobile number on any associated services such as your bank, insurance companies, or any other governmental organization. While maintaining accurate information, this is also an opportunity to make the necessary amendments you’ve been holding back.

Penalties for Inaccurate or Outdated Information on Your Emirates ID

The UAE government attaches a great deal of importance to the maintenance of up-to-date records on your Emirates ID. Penalty for failing to update your Emirates ID information may lead you to face a fine, which is designed to encourage everyone to keep their details up-to-date. Penalties include:

  1. AED 20 per day of delay, up to a maximum of AED 1,000.
  2. In case of providing incorrect mobile numbers, penalties of different sorts may apply.

Frequently Encountered Problems on Changing Mobile Numbers

It’s common to encounter issues while changing your mobile number, especially when doing it for the first time. If you’re facing any trouble or need answers that aren’t clarified by the FAIC, refer to their frequently asked question sections.

Solutions and Recommendations

  1. Always double-check your new mobile number before confirming the update.
  2. Keep your Original Emirates ID available with you at all times during this process, whether you’re doing this online or physically visiting a service centre.
Emirates ID Change Mobile Number: Step-by-Step Guide

In a nutshell

Although it seems like a daunting task, updating your mobile number on the Emirates ID is actually quite simple and straightforward. Whether you decide to use the online method, mobile application, or visit a service center, keeping your mobile number updated guarantees you’re always in the loop and helps you avoid unnecessary problems or penalties.


Q1: What is the Emirates ID?
A1: The Emirates ID is an identification card issued by the Federal Authority for Identity and Citizenship. It is a legally required identification document for all UAE citizens and residents.

Q2: Why is it important to keep my contact info updated on my Emirates ID?
A2: Your Emirates ID is used for numerous services such as banking and telecom services. Any significant updates or changes in government policies are promptly communicated via SMS, hence, having an up-to-date mobile number is critical.

Q3: How can I update my Emirates ID mobile number online?
A3: You can update your mobile number online by visiting the Federal Authority for Identity and Citizenship (FAIC) official website or through the Emirates ID mobile application.

Q4: Can I update my mobile number in person?
A4: Yes, you can also update your details by visiting a Federal Authority for Identity and Citizenship service center.

Q5: What are the penalties for not updating my Emirates ID?
A5: You might be subject to a fine of AED 20 per day for not updating your Emirates ID, up to a maximum of AED 1,000.